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Off the shelf packages.
Ready to go. 

Ready-to-run formats

      Ready is a mindset
- 1 Day Leadership Workshop

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Build clarity, confidence, and tools for real leadership.

Unlock your team’s potential with focused improvements.

      From busy to better
- 2 Day Team Deep Dive

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Ready-to-book keynotes.

      Ready is a mindset
- Leading teams with confidence

Lead with confidence, even without formal training experience.

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Turn healthy conflict into clarity, trust, and better decisions.

      Agree to disagree
- How friction can fuel strong teams

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Transform customer delivery with clarity, structure, and ease.

      Own the experience
- 5 Day Customer Delivery Sprint 

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      Own the experience
- Leading customers from the inside out 

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Take charge: proactive customer management starts with your team.

Ready-to-book formats

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Ready is a mindset.
1 Day Leadership Workshop

Designed for 

First-time leaders who want to take real ownership. Whether freshly promoted, cross-functional, or just thrown into it – this day brings clarity, tools & sparring for the real-life leadership grind.

What we do

Two focused sessions to get you ready for the ride – with a strong sense of your role, a hands-on toolkit, and space for real talk. No theory lectures – just sharp tools and honest input.

How it works

  • 2 × 4-hour sessions (on-site or remote), max. 4 participants

  • Fully focused: no laptops, all in

  • Language: English or German

  • Optional: homework & 1:1 follow-up (45 min, remote)

What you get

  • Clarity of your role
  • Orientation for your leadership 
  • Directly applicable tools
  • More confidence for tough calls
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From busy to better.
2 Day Team Deep Dive

Designed for 

Teams that push hard but are slowed down by fuzzy handovers, unclear priorities, or work that keeps looping back. You’ve got the skills, now it’s about unlocking the full potential.

What we do

We uncover bottlenecks - where friction slows you down or time is lost. We define actions to make everyday work lighter and moving your team forward - by working smarter, not harder.

How it works

  • 2 x6-hour sessions (on-site or remote), max. 6 participants

  • Focus on one key topic

  • Analysis, deep dive, sparring and solution work – leaving space for daily business in between

  • Language: English or German

What you get

  • Clarity of roles and workflows
  • Quick wins ready to implement
  • Noticeable relief in daily work
  • Action plans for further improvements
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Own the experience.
5 Day Customer Delivery Sprint

Designed for 

Teams whose customer experience no longer matches their own standards. When internal chaos or unclear ways of working lead to reactive firefighting instead of proactive customer leadership.

What we do

We elevate your customer delivery. We define what matters, how you want to be perceived, and what’s needed to deliver on it. We address two critical challenges to increase impact and ease the workload.

How it works

  • 2 full days (6h each, on-site or remote), max. 4 participants

  • Focus on two specific customer challenges

  • Analysis, deep dive, sparring and solution work – leaving space for daily business in between

  • Language: English or German

What you get

  • Clarity of roles and communication along the customer journey

  • Principles and processes for working with clients

  • Playbooks for recurring client interactions

Ready-to-book keynotes.

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Ready is a mindset.
Leading teams with confidence

Designed for 

First-time leaders and founders stepping into team leadership as the business grows.

What it's about

A new leadership role comes with a lot of firsts – and plenty of questions without ready-made answers.

What can I decide? What’s expected of me? How do I make the right call when I’m still figuring things out myself?

​​​

This talk is for anyone stepping into leadership without formal training – right in the middle of expectations, pressure, and uncertainty.

We’ll skip the fluff and talk straight: clarity, courage, and practical tools that help you lead with confidence.

What you get

  • A reality check on your expectations, boundaries, and focus
  • A mindset shift: you don’t need all the answers to lead effectively
  • Tools you can start using right away
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Agree to disagree.
How friction can fuel strong teams

Designed for 

Teams and leaders in startups or scale-ups from any department, C-level executives with growing teams, individuals and leads at the People & Culture department

What it's about

In strong teams, not everything runs smoothly – and that’s exactly what makes them strong. Especially when issues are addressed early – before they slow things down or turn into real problems.

Not to point fingers, but to move forward together.​

 

This talk shows why friction and healthy debate aren’t threats – they can be catalysts. For clarity. For trust. For better decisions.

We’ll share real-life examples and pragmatic tools you can use in your team’s daily work.

What you get

  • Why psychological safety ≠ harmony
  • Three conversation openers for difficult but important topics
  • A simple ritual to bring more honesty into daily work
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Own the experience.
Leading the customer journey from the inside out

Designed for 

Customer-facing teams especially in Product, Implementation or Software Development, leaders at all levels, and founders in startups and scale-ups.​

What it's about

Customer satisfaction rarely suffers due to the product – it’s the way customers are guided, supported, and communicated with that makes the difference. When internal chaos forces teams to improvise or run behind, customer experience takes a hit and trust can erode quickly.

 

This talk directs teams into the driver’s seat of their customer relationships. It’s not about adding more tools but about creating clarity, a shared mindset, clear expectations, and the courage to do things differently.

What you get

  • A perspective shift: customer experience starts inside the team
  • Three common pitfalls in customer work – and how to fix them fast
  • Ideas to why bold communication costs less than constant rework
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